Our Guiding Principles

  • Our Mission: Our mission is to bring virtual clinical exposure and interactive education to a diverse community of aspiring health professionals regardless of our members' geographic, financial, or educational limitations. We strive to best train students to understand the roles of today’s healthcare professionals, how to think critically, and how to conduct themselves in a professional healthcare environment.

  • Our Values: At HEAL, we hold that true equality is rooted in equality of opportunity. Today, the shadowing and extracurricular clinical exposure that healthcare professional schools expect and require their applicants to achieve is valid. Nevertheless, it inadvertently systematically discriminates against members of communities who do not have the social capital to enjoy ease of access to in-person clinical engagement, or even exposure. HEAL sees it as our duty to offer a dynamic and ideal solution to this part of health career attainment.

  • Our Vision: We envision HEAL to be a center for online pre-health education that offers our community a variety of progressively more interactive educational opportunities that allows each person to learn how to learn medicine and to see real medicine in action. We aim to continually reimagine and reinvent how pre-health students receive their clinical education before matriculating to professional health school programs in a way that is both affordable and meaningful to our students.

  • Our Goals: Health professional schools are already beginning to widely accept the value, virtue and level playing field that virtual clinical education affords health career aspirants, and we aim to sustain their acceptance as we introduce innovative and engaging avenues for pre-health students to advance their medical knowledge and clinical understanding, while we advocate for the social equity that virtual clinical education brings to the admissions process.

Our Ratings

HEAL's products have been highly rated by our customers! Click the TrustPilot link below to get more insight into our customer satisfaction.

Our Team

Rob Humbracht 

Rob loves to solve hard problems. An entrepreneur by accident, Rob relishes building systems and seeing possibilities where none previously existed.  

In his decade-long tenure as a trainer at The Princeton Review, Rob coached hundreds of students and mentored dozens of teachers across the country. It wasn't enough that he could get a perfect score on these exams; now Rob had to guide others to solve hard problems too.

When his students began to ask for help on their application essays, Rob's boss lovingly kicked him out and told him to start the business that would become Passport Admissions. Over the past 14 years, Rob has built Passport from nothing to a diverse team of 16+ educators, working with thousands of students on their essays, interviewing, and applications. Along the way, Rob has had to build the technology and systems to manage the community of students and to allow the team to step in and run the business, eventually weaning Rob from the day-to-day of Passport.

In September 2020, Rob and his co-founder Janet Snoyer saw a need in the marketplace for virtual clinical experiences. The HEAL Clinical Education Network has grown into a community of pre-health students from all walks of life. Rob has built HEAL on a shoe-string budget with a small team comprised of many of HEAL's early users. After a hectic nine months, HEAL now boasts 24,000+ satisfied users and has built a library of 100+ courses on different medical specialties led by doctors and medical students.

Rob looks forward to continuing to solve hard problems for the benefits of pre-health students and educators into the future.


Tracey Snoyer 

Tracey Snoyer is HEAL’s Chief Operating Officer.  She comes to HEAL with 27 years of corporate and technology leadership as well as having been an executive and strategic coach for the past 14 years.  She holds an MBA from the University of North Texas and loves to build businesses!


Janet Snoyer 



Janet is co-founder of HEAL and serves as leader for institutional partnerships and preceptor development. Janet’s advising career in Ithaca, NY has involved work as a learning strategies counselor, admissions officer at a university, teacher of college success courses, college success counselor, writer of committee letters for students applying to medical school, and chief advisor at an Ivy League university that sends over 250 applicants to medical school each year. She has advised students on every aspect of the medical and dental admissions cycle.






Stefania Radici


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Nicholas Kluge

Nick graduated from the University of Minnesota in Minneapolis with a B.A. in Physiology, with minor studies in sociology and public health in May 2018. Following his undergraduate degree, he attended Case Western Reserve University in Cleveland, Ohio where he graduated with a Master’s degree in Medical Physiology in January 2020. He currently pursues medical device and electrophysiology research in the Department of Physiology and Biophysics, and published two research papers in 2020 describing his novel methodology. Nick joined HEAL in February 2020 as Director of Marketing, and has since worked to bolster HEAL’s Membership program, as well as manage the work of three distinct intern teams. 


Kenton Bosch

After graduating summa cum laude from Point Loma Nazarene University with a Biology B.S. major and a Business Administration minor, he joined HEAL to help with its marketing endeavors and other projects. He helped build out HEAL’s extensive intern division and currently leads several teams that deal with web development, social media, and general marketing initiatives. Kenton loves to go above and beyond to be an effective and understanding leader for the intern teams he manages.


Caitlin Kelley

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Claudia Hatef



Claudia is a senior at Cornell University majoring in Human Development with minors in Nutrition & Health and Cognitive Science. She works on the Operations Team building courses, making sure systems are running correctly, and helping students navigate the program. She loves that she is able to help other students following a pre-med track work toward achieving their goal through HEAL. 



Silas Howerton


Silas Howerton is a third-year undergraduate student at the Georgia Institute of Technology, he is currently a Biology major on the pre-health track with hopes of continuing his education to earn his Medical Degree. He is a driven student integrating himself in philanthropy while working passionately to provide open-access clinical education opportunities for pre-med students internationally. As National Direction of Campus Ambassadors for HEAL Clinical Education Network, Silas leads over 100 campus ambassadors in aims to connect pre-meds with quality clinical education following the global pandemic. In addition to his work at HEAL, Silas is also an Undergraduate Research Ambassador at Georgia Tech, avid food bank volunteer and writing a manuscript for Georgia Tech’s Mental Health and Well-Being project where he hopes to understand the undergraduate social norms of overwork and accompanying perceived status.  





Sasha Gonzalez


Sasha graduated from New York University with a B.A in English and American Literature and a minor in Child and Adolescent Mental Health Studies in May of 2017. She recently graduated with a Master's degree in Basic Medical Science at New York Medical College in 2021. She previously worked in population health research at the Manhattan VA Hospital and in neuroscience research while in graduate school. Sasha currently works as a medical assistant at an urgent care center and joined HEAL in June 2021 as part of the operations team. She is responsible for onboarding new instructors, coordinating course scheduling, and collaborating with the other ops members in streamlining course building. She hopes to build a strong network of HEAL instructors to bring the best opportunities for our students to learn and grow in their pre-professional journey. 



Lisa Smith





Lisa is a dog with a bone.  Have you ever tried to take a bone away from a dog that has decided he wants to completely devour it?  Now you've met Lisa.  She is our procedural ninja, who builds systems and processes that keep the HEAL ship afloat.  She notices everything. She drops nothing.  No, she is not available to work for you. Thank goodness, she works for us.







Partnerships

  • Lake Erie College of Osteopathic Medicine (LECOM)

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