Terms of Service

Last updated: July 24, 2022

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Disclaimer:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to HEAL Clinical Education Network, LLC, 4429 Robbins Street San Diego, CA 92122.
  • Service refers to the Website and any content provided through the HEAL Clinical Education Network, LLC, and its affiliates.
  • You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Website refers to HEAL Clinical Education Network, LLC, accessible from http://www.clinicalshadowing.com


The information contained on the Service is for general information purposes only.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Service and materials provided may be out of date, and the Company makes no commitment to update the Service or its content provided. The Company reserves the right to make additions, deletions, or modifications to the Service, or to the materials from, contents on and/or prices on the Service, at any time without prior notice. Please check for changes regularly. Your use of this Service and Website after such changes constitutes your agreement to such changes. This Disclaimer has been adapted from the Disclaimer Generator.

External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company. Links to external websites are provided solely as a convenience to you. The Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The Company has not reviewed all of these external websites, does not control, and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.

Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to insure that the content of the Service is both current and accurate, errors can occur. Further, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.

The Company is not responsible for any errors or omissions in the contents of the Service, or for the results obtained from the use or misuse of this information.

Fair Use Disclaimer

The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.

The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law.

If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.

User Warranty Disclaimer

You, as a user of the Service, warrant that you are not an agent or employee of any other clinical shadowing, test preparation, professional development, or advising company and the use of the Service and Website is solely for the purpose of improving your pre-health clinical exposure, experience, and skills as a future healthcare professional.

Use of Website Disclaimer

You will not sell, auction, loan, rent, give away, describe, summarize, or otherwise reveal the Service or their paid contents, to any other person or entity, without the expressed written permission of the Company. Any breach of these Terms of Service automatically terminates your authorized use of the Service. The Company further reserves the right to terminate the authorized use of any account for any reason whatsoever, including an account that is found in breach of these Terms of Service or guidelines for reasonable professional standards of conduct in academic and clinical settings.

Cancellation and Refund Policy

When a student registers and purchases a seat in any of HEAL Clinical Education’s courses, that seat is reserved and no longer available to sell. Due to limited seating, we request that you cancel at least 48 hours before a scheduled class to give us the opportunity to fill your seat. Students wishing to cancel must request a withdrawal and refund via email with a date stamp.

Cancellations occurring 7 or more days before the start of class will receive a 100% refund.  Cancellations between 2 and 6 days before the start of class will receive a 75% refund.  Any cancellations or notifications of cancellation occurring 1 day prior to the course starting and/or once classes have begun will not be refunded.  Membership subscriptions must be canceled before the end of the month.  We will refund the original credit/debit card used to make the purchase. Please allow up to 14 days to process your refund.

Media & Consent to Record Disclaimer

The Company reserves the right to use any photograph/video/audio taken at any clinical shadowing session, course and/or event sponsored by the Company, without the expressed written permission of those included within the photograph/video/audio recorded. The Company may use the photograph/video/audio in publications or other media material produced, used or contracted by the Company including but not limited to: brochures, invitations, books, articles, papers, podcasts, newspapers, magazines, television, emails, websites, live courses, asynchronous courses, advertisements, promotional highlights or trailers, testimonials, educational seminars, information sessions, marketing materials, academic institution correspondence, etc. The Company may also extend these publications and other media materials to third parties at its own discretion.

A person attending a clinical shadowing session, course and/or event sponsored by the Company, who does not wish to have their image recorded for distribution should make their wishes known to the event organizers, instructors, hosts, the Company and/or contact Us at [info@clinicalshadowing.com](mailto:info@clinicalshadowing.com?), in writing of his/her/their intentions.

By participating in a clinical shadowing session, course and/or event sponsored by the Company, or by failing to notify the Company, in writing, your desire to not have your photograph/video/audio used by the Company in any fashion or manner prior to the start of the program, You are agreeing to release, defend, hold harmless and indemnify the Company and any third parties the content is shared with from any and all claims involving the use of your photograph/video/audio or likeness.

Any person or organization not affiliated with the Company may not use, copy, alter or modify the photographs, graphics, videography, audio, gifs, or other similar reproductions or recordings from the Company and/or its Service without the advance written permission of an authorized designee from the Company.

Views Expressed Disclaimer

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.

Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a post, discussion, or comment.

The Company is not liable for any post, discussion, or comment published by users or third parties and reserves the right to delete any content, third-party or otherwise, for any reason whatsoever. However, the Company can neither review all material that is posted on the Service nor ensure the prompt removal of objectionable material. Accordingly, the Company assumes no liability for any action or inaction regarding transmissions, correspondence, advertisement, or content provided by third parties. The Company has no liability or responsibility to You or any third-party service and/or institution for performance or nonperformance of the activities described.

No Responsibility Disclaimer

The information on the Service is provided with the understanding that the Company is not herein engaged in rendering medical, clinical, legal, accounting, tax or other professional advice and services. As such, it should not be used as a substitute for consultation with professional medical, clinical, legal, accounting, tax or other competent advisers.

In no event shall the Company, its suppliers, its partners, or other third parties mentioned on this Service be liable for any special, incidental, indirect, or consequential damages whatsoever (including, without limitation, those resulting from inaccurate information, interruption of services, delays in certified hours, letters, communication, external third-party correspondence or additional privileges provided by the Service, or in the event that any of Our certified clinical hours are rendered or perceived as invalid or insufficient by any professional body or institution) arising out of or in connection with your access or use or inability to access or use the Service, any websites linked to this Site, or the materials, information, or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

"Use at Your Own Risk" Disclaimer

All materials provided at this Website and all information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose, or non-infringement of intellectual property.

The Company does not warrant that the Service or any third-party services (including but not limited to Zoom, Google, JotForm, Thinkific, WeVideo, Notion, Facebook, Twitter, Pinterest, and Instagram) are free of viruses or other harmful and/or monitoring components. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Applicable Law Disclaimer

The Terms of Service are governed by the laws of the state of California, United States of America. Failure to enforce strict performance of the Terms of Service shall not be construed as a waiver of any provision or right. Failure of any provision or part of the Terms of Service to meet legal guidelines or standards does not invalidate any other provision within said Terms of Service. The Company may assign its rights and duties under the Terms of Service without notice to any party at any time.

Contact Us

If you have any questions about this Disclaimer, You can contact Us:

By email: [info@clinicalshadowing.com](mailto:info@clinicalshadowing.com?)

By visiting this page on our website: https://www.clinicalshadowing.com/pages/contact-us

By mail: 9984 Scripps Ranch Blvd #604, San Diego, CA 92131